[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.25.0″ _module_preset=”default” background_color=”#78cade” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b4984 0%|#78cade 76%” custom_padding=”4%||3%||false|false” custom_padding_tablet=”4%||3%||false|false” custom_padding_phone=”4%||3%||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_text_color=”#FFFFFF” text_orientation=”center” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
News<\/p>\n
[\/et_pb_text][et_pb_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.25.1″ _module_preset=”default” title_font=”|700|||||||” title_text_align=”center” title_text_color=”#FFFFFF” meta_text_color=”#FFFFFF” text_orientation=”center” title_font_size_tablet=”35px” title_font_size_phone=”25px” title_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” module_class=”section-articles” _builder_version=”4.25.1″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” align=”center” _builder_version=”4.25.1″ _dynamic_attributes=”src” _module_preset=”default” custom_margin=”||50px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.25.1″ header_text_align=”left” header_2_text_align=”left” header_2_font_size=”27px” header_2_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_font_size_tablet=”” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” header_2_text_align_tablet=”left” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|tablet” header_2_font_size_tablet=”22px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Users complaints are hold with confidentiality according to the rules of Law 1.\u00a0<\/p>\n
We pay a particular attention to users, their experience, beliefs, choice, progression and rythm.<\/p>\n
The user is in full control of all steps of the his complaint process.<\/p>\n
Every request is welcomed with an openness of mind and empathy.\u00a0<\/p>\n
We want to answer to the users’ needs in all our actions.\u00a0<\/p>\n
All our services are free and accessible in all of our Regional County municipalities (Gasp\u00e9sie-\u00celes-de-la-Madeleine) with a flexible schedule.\u00a0<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_module=”2730″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI3MDYifX0=@” button_text=”Back to news” _builder_version=”4.25.1″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Confidentiality \u00b7 Respect \u00b7 Autonomy \u00b7 Openness \u00b7 Quality \u00b7 Accessibility<\/p>\n","protected":false},"author":1,"featured_media":1843,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[42,46],"tags":[9,8],"class_list":["post-817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-at-the-caap","tag-caap","tag-demarche"],"_links":{"self":[{"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/posts\/817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/comments?post=817"}],"version-history":[{"count":6,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/posts\/817\/revisions"}],"predecessor-version":[{"id":3149,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/posts\/817\/revisions\/3149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/media\/1843"}],"wp:attachment":[{"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/media?parent=817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/categories?post=817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.caapgim.com\/en\/wp-json\/wp\/v2\/tags?post=817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}