Are you dissatisfied about the quality of care and services?
CAAP-GÎM can help you to be heard.
You live in a private seniors’ residence (PSR) and you face some problems with your lease or services from the residence?
The CAAP-GÎM is there to help seniors and their loved ones in their efforts.
Why to file a complaint?
To improve the quality of care and services.
Institutions
Institutions covered by the health care and social services complaint process.
Your rights in health care and social services
Know your rights and make them respected.
News
Become a member
By supporting the mission of CAAP-GÎM, you help to create a network of influence.
Questions about the lease in a Private Seniors’ Residence (PSR)
ArticleDuring a lease, disagreements can happen between a tenant and the residence owner (landlord). CAAP is here to help the senior tenant...
Our principles
Confidentiality · Respect · Autonomy · Openness · Quality · Accessibility